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Mika Group started its journey in 1983 as a trading company.
Gradually the company expanded itself in the manufacturing sector and also
began to provide other services. The company had taken the highest order intake
for Tamco Cutler Hammer a Malaysian company in the 1989-1990. Mika has grown
with time and also ventured into new arenas. The company's motto is to be the
best of the best of the few of the best.
We tend to provide services with the highest degree of
professionalism. Create life-long relationship based on mutual trust and
respect with its clients. Respond to customer needs with speed and accuracy.
Grow as our customers grow. Provide products and services at competitive
pricing. Ensure safety and security of customers' valuables in trust with us.
Vision & Philosophy of Mika Group
The company or Enterprise clients when they look to exploit the
new sectors to develop their business. Strong partnerships with global key
players enable us to serve our customers with a complete offering. Together
with our customers and partners we operate in a highly competitive and
technically complex environment. We have combined sound business logic with our
vast technical competence to come up with the best products and services with
added solutions that give our customers the edge.
The philosophy of the company is to relentlessly focus on
customer satisfaction. Every feedback of the customer is taken seriously and
analyzed to come up with a quick and efficient response to the problems. The
employees believe the real bosses exist not inside the organization but outside
the organization in the shape of customers. This has been achieved through
encouraging an open working atmosphere with the creed that if one satisfies the
customer, one has satisfied the boss.
This simple philosophy has helped Mika gain enormous respect
from its customers who in turn are the indirect ambassadors of the company. The
fact that many companies around the world have approached Mika for its services
by word of mouth and references given by its major customers and suppliers
amply illustrates the huge success of its "Customer is the boss" philosophy.
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